A very positive, professional experience. They were timely and thorough from start to finish and carpet was dry in just a few hours. Excellent customer service, will use the company again. Highly recommend.
They showed up on time, were very professional, and my carpets look so great! Didn't take forever, the carpets were dry within just a few hours. I highly recommend!
I was so impressed with Brooke's Chem dry from the moment they arrived until they left. There was no odor, I can not stand chemical cleaning agent odors. Our carpets look like new, stains were gone. The price was what I expected for the quality of work. They sent reminders and notes of what to expect. They were upfront about pricing and time when our reservation was made. They showed up right on time, call the day before with a second confirmation. We will use them again and will recommend them to friends and family
From start to finish, they were wonderful to work with! Answered my many questions, were on-time and prompt yet efficient! I had multiple pet stains to get out (three cats and one dog!) and they are all but gone!
Steve did an amazing job! Our couch had a few large spill stains along with many dirt stains from muddy dog paws. He was able to get every single stain out - a few of which had been there for months. I was very impressed and will definitely be using him in the future since I bought an ivory colored couch. :)